Vision. Mission. Diversity Value.

Striving to meet the needs to protect our Native communities.

1-844-7NATIVE / (1-844-762-8483)

StrongHearts Helpline - Available 24/7

1-800-799-SAFE / (1-800-799-7233)

The National Domestic Violence Hotline

“Don’t ever lose hope. Even when life seems bleak and hopeless, know that you are not alone."
Nancy Reagan
Former First Lady

Once you make the decision to call, the first thing you will hear from us, “Are you in a safe place to talk?”

Teejuh’s advocates will ensure that it is safe for you to speak with us. If it is not, they will let the caller know to call back, when it’s safe to talk.

If it is safe, our professionals will proceed with the call.

Our advocates will not collect any identifying information, which protects your privacy and safety, as referenced through our policy (01.W-PR.01). Our advocates will ask a set of generic questions and depending on your situation the advocate may ask other questions to assess how we can help.

Once all information has been gathered, a thank you will be bestowed for reaching out, from either “Teejuh,” StrongHearts, and/or National Domestic Violence Hotline. Our next objective is to understand, focus on, and encourage the caller to tell their story, furthering the details of their situation, thereby assisting us, with a plan for help.

Teejuh’s unique grasp of the Native communities and cultures, as a whole, furthers our vision and belief system, that every person has the right to be safe, empowered, and free from violence.

“Helping others isn’t a chore; it is one of the greatest gifts there is.”
Liya Kebede

Whether through StrongHearts or TeeJuh, our advocates will offer support, by exploring “All,” options available for you. Some of these options may include the following;

  • Peer support and advocacy,
  • Information and education about domestic violence, and sexual violence,
  • Personalized safety planning,
  • Crisis intervention,
  • Referrals’ to Native-centered “Domestic Violence and Sexual Violence,” service Providers, e.g., “TeeJuh’s Behavioral Program & Counseling Services.”
  • Basic information about health options,
  • Support finding a local health facility, or crisis center that is trained to care for survivors, regarding sexual assault and offers services like sexual assault forensic exams,
  • General information about jurisdiction, and legal advocacy “Referral.”

Once our team has spoken to, explored, identified, and/or planned “All” available options, the caller may also reference “TeeJuh’s” resources file.

Our final approach is to help. If wanted, Dot Lake Village will offer you “Counseling Services”.

In an effort to assist our clients in all areas of receiving healthcare, we have developed a “Grievance” policy for our tribal members to use.  You will find this policy along with a complaint form and a classification of complaint explanation form that you may download, print, and use if you are having issues obtaining healthcare. 

If you have any issues, please let us know and we will be happy to assist you. 

Patient Complaint & Grievance Policy

DLV Classification of Complaints 

Patient Complaint Form

DLV Patient Advocate Brochure

DLV Brochure

DLV Medicaid Brochure

DLV Medicare Brochure

DLV Private Insurance Brochure

DLV T-SHIP Brochure

DLV VA Brochure

ER Documentation Assistance – Brochure

PRC Patient Referral Brochure