Resources
Teejuh
Behavioral Programs and Counseling Services
Dot Lake Village’s Behavioral Program & Counseling Services, “TeeJuh,” has partnered with a domestic violence call-in service, “StrongHearts Native Helpline,” which offers the callers of “Alaska Natives/American Indians,” seeking domestic violence services, within the State of Alaska and “Upper Tanana Region” a safe and confidential way to ask for HELP.
Vision. Mission. Diversity Value.
Striving to meet the needs to protect our Native communities.
Teejuh
Call for Support
1-844-7NATIVE / (1-844-762-8483)
StrongHearts Helpline - Available 24/7
1-800-799-SAFE / (1-800-799-7233)
The National Domestic Violence Hotline
Teejuh
Your First Step
Once you make the decision to call, the first thing you will hear from us, “Are you in a safe place to talk?”
Teejuh’s advocates will ensure that it is safe for you to speak with us. If it is not, they will let the caller know to call back, when it’s safe to talk.
If it is safe, our professionals will proceed with the call.
Teejuh
All Communications are Confidential and Anonymous
Our advocates will not collect any identifying information, which protects your privacy and safety, as referenced through our policy (01.W-PR.01). Our advocates will ask a set of generic questions and depending on your situation the advocate may ask other questions to assess how we can help.
Once all information has been gathered, a thank you will be bestowed for reaching out, from either “Teejuh,” StrongHearts, and/or National Domestic Violence Hotline. Our next objective is to understand, focus on, and encourage the caller to tell their story, furthering the details of their situation, thereby assisting us, with a plan for help.
Teejuh’s unique grasp of the Native communities and cultures, as a whole, furthers our vision and belief system, that every person has the right to be safe, empowered, and free from violence.
Teejuh
Offers of Support
Whether through StrongHearts or TeeJuh, our advocates will offer support, by exploring “All,” options available for you. Some of these options may include the following;
- Peer support and advocacy,
- Information and education about domestic violence, and sexual violence,
- Personalized safety planning,
- Crisis intervention,
- Referrals’ to Native-centered “Domestic Violence and Sexual Violence,” service Providers, e.g., “TeeJuh’s Behavioral Program & Counseling Services.”
- Basic information about health options,
- Support finding a local health facility, or crisis center that is trained to care for survivors, regarding sexual assault and offers services like sexual assault forensic exams,
- General information about jurisdiction, and legal advocacy “Referral.”
Once our team has spoken to, explored, identified, and/or planned “All” available options, the caller may also reference “TeeJuh’s” resources file.
Our final approach is to help. If wanted, Dot Lake Village will offer you “Counseling Services”.
Teejuh
Patient Support
In an effort to assist our clients in all areas of receiving healthcare, we have developed a “Grievance” policy for our tribal members to use. You will find this policy along with a complaint form and a classification of complaint explanation form that you may download, print, and use if you are having issues obtaining healthcare.
If you have any issues, please let us know and we will be happy to assist you.
Patient Complaint & Grievance Policy
DLV Classification of Complaints
DLV Private Insurance Brochure
ER Documentation Assistance – Brochure